Need collision repair? We're here to help. (618) 635-1001
Staunton Auto Body
Independent collision repair focused on you and your vehicle.
Staunton Auto Body
Independent collision repair focused on you and your vehicle.
When you've been in an accident, you shouldn't have to figure out the repair process alone.
Staunton Auto Body is a family-owned, independent collision repair shop focused on you, your vehicle, and a proper repair. We work with all insurance companies, but we work for you, not the insurance company.
From the initial repair plan through the final repair, we'll help you understand the process, answer your questions, and keep you informed along the way.
As an independent collision repair shop, our priority is you, your vehicle, and a proper repair. Our repair decisions are based on what your vehicle needs, not simply what appears on an initial insurance estimate.
You won't get lost in a corporate system here. You'll deal directly with the people handling your repair, and we'll keep you informed, answer your questions, and explain what's happening along the way.
Already have an insurance estimate? Bring it to us. We work with all insurance companies and can help you navigate the repair and supplement process. You choose where your vehicle is repaired, even if we're not on your insurance company's preferred-shop list.
We stand behind our workmanship with a lifetime warranty on collision repairs for as long as you own your vehicle.
Already have an insurance estimate? Have questions about your repair? Give us a call or stop by. We're here to help you understand the next step.
Proudly serving Staunton, Edwardsville and surrounding Metro East communities.
Open today | 08:00 am – 05:00 pm |
Closed Major Holidays
Real answers to common collision repair questions. From insurance estimates and repair plans to parts, supplements and getting your vehicle scheduled, we're here to help make the process easier to understand.
Please reach us at shop@stauntonautobody.com if you cannot find an answer to your question.
Bring or send us a copy. We'll review the estimate along with your vehicle and explain the next steps.
An insurance estimate is a starting point and may change if additional damage or required repair operations are identified during the repair-planning process.
You choose where your vehicle is repaired. You are not required to choose a shop simply because it appears on an insurance company's preferred-shop list.
Staunton Auto Body works with all insurance companies and can help you navigate the repair process.
Yes. We work with all insurance companies.
We'll document the repair needs, communicate with the insurance company when necessary, and submit supplements for additional items identified during the repair process.
An insurance estimate is often written before the vehicle has been fully disassembled and may not include everything ultimately needed for the repair.
During the repair-planning process, we may identify hidden damage, additional repair operations, parts requirements, manufacturer procedures, or other items that weren't included in the initial estimate.
When additional repair needs are identified, we document them and submit a supplement to the insurance company when applicable.
A repair supplement documents additional damage, parts, labor, or repair operations identified after the initial estimate.
Supplements are common in collision repair because some damage cannot be fully identified until the vehicle is disassembled and the repair process begins.
When additional repair needs are identified, Staunton Auto Body documents them and submits the information to the insurance company for review.
Parts may vary depending on the vehicle, repair requirements, availability, insurance policy or claim, and customer preferences.
Depending on the repair, parts may include:
At Staunton Auto Body, we'll discuss parts considerations with you when they affect your repair and address differences between the repair plan and insurance estimate.
If there's a difference between the repair plan and what the insurance company has agreed to pay, we'll explain the difference and your options before moving forward whenever customer authorization is required.
Our goal is to keep you informed so you can make the decision that's right for you and your vehicle.
Appointments are preferred so we can give you and your vehicle our full attention.
Call us at(618) 635-1001 to schedule a convenient time.
Photos can be helpful for an initial conversation, but they often can't show hidden or underlying damage.
For an accurate assessment, we'll need to see your vehicle in person.
Yes. We stand behind our workmanship with a lifetime warranty on our repairs for as long as you own your vehicle.
We accept:
Checks should be made payable to Staunton Auto Body, LLC.
Please plan to drop off your vehicle by 9:00 AM on your scheduled repair date.
Can't make it during business hours? We offer an after-hours key drop. Let us know ahead of time, and we'll explain the process so your vehicle is safely checked in.
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